Platform as a Service

Datapipe provides a support model and associated infrastructure that is designed in accordance with ITIL best practices.

Support Model Strategy and Deployment

Datapipe provides strategic direction, support model recommendations and templates to include core processes, procedures, and best support practices.

Platform

Datapipe provides hosted platforms for Systems Integrators.  Platforms are typically sized and developed in accordance with best practices as dictated by the Independent Software Vendor (ISV).   Key components of the platform are monitoring, escalation, trouble ticketing and joint resolution of issues as well as performance analytics.

Key Components and Services